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Below you will find lifecycle information on all Infragistics products. A
complete listing of Infragistics products, product status and lifecycle
information is provided via
downloadable file. Information on how to
determine the version of your Infragistics product is available for
your convenience.
NetAdvantage
Infragistics’ NetAdvantage follows a subscription model, and therefore product
lifecycle expectations adhere to the following general rules (subject to
change, applies only to Windows Forms and ASP.NET elements):
Product Maintenance Expiration of NetAdvantage .NET products =
Release date + expected date of 3 future releases (roughly one year from
release date)
Product Support (Developer Support) Expiration of NetAdvantage
.NET products = Release date + 3 years
NetAdvantage COM products = Retired as of
October 2005 ~ Infragistics provides our COM (previously UltraSuite)
tools with the purchase of our NetAdvantage product as a separate and optional
installation. These COM controls do not fall under the umbrella status of the
NetAdvantage Lifecycle they were purchased with. Our UltraSuite COM products
have been retired as of October 2005, and are therefore provided "AS-IS" with
the purchase of NetAdvantage, and are not eligible for product support or
maintenance. As such, you will note within the Product Lifecycle data that a
NetAdvantage version may have a parent status of Active but an asterisk
indicates that not all listed elements are Active (UltraSuite COM products
specifically).
TestAdvantage
Infragistics’ TestAdvantage follows a subscription model, and therefore product
lifecycle expectations adhere to the following general rules (subject to
change):
Product Maintenance Expiration of TestAdvantage Mercury QTP
Wrappers = Release date + expected date of 5 future releases
(approximately 20 months after release date, refer to posted dates for
specifics)
Product Support Expiration of TestAdvantage Mercury QTP Wrappers
= Release date + 3 years
Note: If you are uncertain as to whether or not maintenance and/or
support is available for your specific product, please send an email to
registrations@infragistics.com and we will be happy to clarify any
points of confusion or concerns for you. When emailing us, please remember to
include your Infragistics .dll name and major/minor build number so we can
accurately respond with additional information or clarification.
Definitions of Terms:
Product Maintenance - Refers to bug fixing, new features and all other
development work requiring code recompile for the product or the install.
Expected Product Maintenance Expiration dates are posted unless the date has
passed, in which case the Product Maintenance Expiration column will display
Expired. If your product has a status of "Extended" but the Product Maintenance
Expiration has already passed, please refer to the definition of
Extended status.
Product Support - Refers to product support services (developer support)
availability. Expected Product Support Expiration dates are posted unless the
date has passed, in which case the Product Support Expiration column will
display Expired. When Product Support has gone out of scope for a product, the
product is then considered a Retired product, and will also display
Retired in the Status column.
Expired - When Expired is shown in the Product Maintenance Expiration
column for a product, product maintenance is no longer available for that
product. Please note: The product may still be an Active product, however. Refer
to Product Status definitions.
If a bug is reported for an Expired version, we will first determine if the bug
is fixed in the final hotfix build for that version. If it is not fixed, we
test against the latest versions of that product which are eligible for product
maintenance and fix the bug in those versions, if found to be present. The fix
is available only to licensed users for that version, however, therefore the
customer may have to purchase a product upgrade to obtain the fix, unless the
customer has a subscription covering the fixed version. Some exceptions exist,
therefore we recommend you speak with your salesperson or correspond with your
support engineer if you’d like to explore possible options regarding your
specific case.
How To Determine the Version of your
Infragistics Product
Find Your Product:
To find the specific product you are looking for, browse the Excel file to find
the exact file name for your .dll or .ocx.
Please note: The product version in the grid represents the version of
the latest release or update, but does not take into account Hot Fixes. If you
need assistance in determining the name and version of a specific Infragistics
tool please refer to instructions below.
Determine the Infragistics Product Name and Version
Using VS.NET?
The quickest way to determine the version of a specific element is to place any
of its controls on a form and locate the elements DLL under “References” in the
Solution Explorer window.
Next, Right-click the reference and select “Properties” from the context menu.
In the Properties window, the version is displayed in the Version property.
The Version includes everything before the second period and the Build is the
numbers after the second period.
Using Visual Basic 6?
Simply place any of the component's controls on a form and click the "..."
button to the right of the About property in the Visual Basic property sheet.
The Version will follow the word "Version" and the Build will appear after the
word "Build."
Not currently using these development environments?
First, locate one of the component's DLL or OCX files using Windows Explorer,
right-click the filename, and select Properties. Then click the Version tab.
The Version appears after the words "File Version" and includes everything
before the second period. The Build is the numbers after the second period.
Download
Infragistics Product Lifecyle Schedule (PDF Format)
Download Infragistics Product Lifecyle Schedule (Excel Format)
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